At your service: Bob Ford

Written by Emily Battmer

For Mideast Area sample courier Bob Ford, it’s all about family. That’s why he works so hard — to provide for his family, assist farm families and ensure high-quality milk for families everywhere. 

As a courier, Ford’s job is to travel to farms and plants across Michigan, testing milk sample temperatures and sending them to the lab to be further tested for quality. His shift starts with a cup of coffee in the early evening and frequently ends 500 miles and nine farm visits later, in the early hours of the morning. He began working with DFA two years ago and has loved the job from the beginning, but he didn’t originally intend to enter the dairy industry.

“My dairy experience was that I drank lots of chocolate milk,” he jokes.

Before joining DFA, Ford says he was a door-to-door salesman for vending machines, snacks and soda. One day, he prayed for a new opportunity to present itself, and a week later, his pastor called to tell him about a job opening with DFA that he had learned about through another member of the church.

Now, Ford says he feels blessed to have a job that supports his family, the most important people in his life. He and his wife have been married for nearly six years and live in Greenville, Mich. The couple has two children, ages 3 and 1.

“My wife and kids have molded who I am as a man,” Ford says. “They mean the world to me. Every time I go out and work, I’m always thinking about them.”

He also thinks about the way his job impacts others. He says his work goes beyond the time clock, and he can see it reflected in his family’s life and in his community.


Watch Bob Ford and other Dairy Farmers of America employees talk about their dedication to dairy.